The Ultimate Customer Service Presentation

Rick Searfoss, former astronaut and motivational speaker. Rick Searfoss draws upon his experience as an astronaut and business leader to deliver a powerful motivational presentations to businesses all over the world.

Rick Searfoss is the top rated keynote speaker, motivational speaker, and professional speaker for the American Speakers Bureau.

The Customer Is The Mission!

Imagine leading a 500 million dollar project, that was over 8 years in development, and peaked in a short, 16 day window, to deliver a unique service in the most hostile, unforgiving and dangerous environment possible, on behalf of thousands of clients and customers, who gambled their professional hopes, dreams, and future on your performance.

The Service: Safely and effectively executing NASA's most complex and ambitious science research mission ever.

The Goal: To prepare, launch and bring home the Space Shuttle Columbia, the crew, the lab and the data - for NASA and America. And land the Space Shuttle at Kennedy Space Center with the heaviest payload in history and all the eyes and the media around the world watching you.

The provider: Mission Commander Rick Searfoss and the crew of Mission STS90.

The Commander's Key to Success: constant, unrelenting focus on the clients and customers and their objectives. In this case, it is the leaders, pilots, engineers, scientists, mission specialist and support team that need an ultimate dedication to achieving for them a historic mission that truly matters.

The Take Away: Unique, pertinent, valuable benchmarks and lessons for any business venture, group of clients, partners, vendors and customers in any industry.

Astronaut and Space Shuttle Commander Rick Searfoss, is the top rated professional speaker and motivational speaker for American Speakers Bureau.

Since retiring from NASA, Rick Searfoss have become one of the most respected business experts; test pilots and one of only three people to fly a liquid-fueled rocket plane.