Mike Frank - Topics

SALES, MARKETING, BUSINESS

Mike can speak for:
- Outside Sales
- Retail Sales
- Trade show sales

Among the topics he can include in any sales or marketing directed presentation are:
- Prospecting skills                                                                                          
- Building rapport/positive relationships with clients
- Organization/Time Management
- Qualifying the prospect
- Making an effective presentation
- Overcoming objections
- Closing the sale
- Follow up after presentations
- Marketing goes way beyond selling
- Getting and using testimonials
- Creative marketing and sales concepts                                                            

MANAGEMENT AND LEADERSHIP
"Managing Change"
"Leadership by Example"
"Ethics in Today's Business World"
"Creative Management and/or Marketing Concepts"
"Entrepreneurism...Today and Tomorrow"
"Excellence in Entrepreneurship"
"Managing Time"                                                                       
"Finding, Hiring, Motivating, Training and Retaining Good People"
"Enhancing Productivity"                                                                     

CUSTOMER SERVICE
"You Can't Separate Effective Customer Service from Effective Sales Skills"
"Effective Customer Service Starts at the TOP"
"Every Department is the Customer Service Department"
"How to Avoid Customer Complaints"
"How to Deal with Customer Complaints"
"Building Strong Client Relationships"

EFFECTIVE SPEAKING AND PRESENTATION SKILLS
"Speaking Skills for the Amateur"
"Speaking Skills for the Professional Speaker"
"Speaking Skills for Business Executives and/or Salespeople"

MOTIVATION AND ATTITUDE
"Coping with Change"
"Realistic Thinking and Positive Doing"
"Teamwork Makes the Difference"

COMMUNICATION
"Communicating Effectively"
"Communicating with Confidence"