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Mike Penn Speaker
Captain Mike Penn keynote speech videos' are on the following pages:

Premier Leadership

Southwest Airlines Chief Pilot and professional public speaker, Mike Penn, will present traits of every successful leader along with their conviction of caring and giving, not taking and greed. Inspirational keynote speaker Mike Penn will present how effective leaders develop their trust, abilities, effectiveness and charisma.
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Captain Mike Penn’s GREAT TEAMWORK keynote presentation is designed to show how the culture of excellence, and personal leadership, inspires Great Teamwork, and the result is increased team morale, productivity and long-term success.

Mike Penn

Mike Penn uses great teamwork examples and stories, from his experience as a U.S. Navy Fighter Pilot, commercial airline pilot and Chief Pilot for Southwest Airlines, plus as a husband, father, grandfather and community leader.
For more information on Mike Penn's Great Teamwork Keynote Speech, CLICK HERE

Outrageous Customer Service

Mike Penn’s Outrageous Customer Service keynote presentation is a truly inspirational message with purpose, and from the heart. Our people at Southwest Airlines are our single greatest strength and most enduring long term competitive advantage. When other companies get this, it changes their culture, mission, and purpose, and improves their customer service, and bottom line.

Mike will demonstrate how the Mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride and Company Spirit. For more information on Mike Penn's Outrageous Customer Service Keynote Speech, CLICK HERE

The POW Story Former Navy Fighter Pilot Mike Penn was flying his 75th combat mission over North Vietnam when his A-7 Corsair II was struck by a surface-to-air (SAM) missile and the aircraft went down east of Hanoi. The date was August 6, 1972.

Penn said he learned four things while a prisoner.

''One, I'm not nearly as tough as I thought I was.
Two, I'm much more resilient than I thought I was.
Three, you never have a bad day if you have a doorknob on your side of the door.
And four,  you never, ever give up." For more information on Captain Mike Penn's The POW Story" CLICK HERE

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Mike Penn

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